Cisco 8851 5-Line VoIP Phone - CP-8851-K9

CP-8851-K9 Overview Cisco CP-8851-K9 integrates 5 inches high-resolution widescreen VGA backlit color display. It supports Localized language to meet the needs of global users. Bluetooth 3.0 supports phone book object exchange between devices, two USB ports enhance the usability of call handling by enabling wired or wireless headsets, as well...


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CP-8851-K9 Overview

Cisco CP-8851-K9 integrates 5 inches high-resolution widescreen VGA backlit color display. It supports Localized language to meet the needs of global users. Bluetooth 3.0 supports phone book object exchange between devices, two USB ports enhance the usability of call handling by enabling wired or wireless headsets, as well as provide charging capability to mobile devices such as smartphones or tablets. The five programmable line keys support multiple directory numbers or calling features.

Key calling features and support

Abbreviated dialing
Adjustable ring tones and volume levels
Adjustable display brightness
Agent greeting
Auto-detection of headset
Busy Lamp Field (BLF) Pickup, speed dial
Call forward notification
filtering calls, park, pickup, timer, waiting
Calling history lists
Caller ID
Corporate directory
Conference, including traditional Join feature
Cross Cluster Extension Mobility (EMCC)
Direct transfer
Extension mobility
Fast-dial service
Forced access codes and client matter codes
Group call pickup
Immediate divert
Malicious-caller ID
Message-waiting indicator (MWI)
Meet-me conference
Music on hold (MoH)
Network profiles (automatic)
On- and off-network distinctive ringing
Personal directory
Predialing before sending
Private Line Automated Ringdown (PLAR)
Ring tone per line appearance
Service Uniform Resource Locator (URL)
Shared line
Silent monitoring and recording
Speed dial
Time and date display
Uniform Resource Identifier (URI) dialing
Visual voice mail
Voice mail
Whisper coaching

Cisco 8851 5-Line IP Phone Quick Specs

  • Connectivity Type:?IP/VoIP
  • Protocol Support:?SIP
  • Line Appearances:?5
  • Switch Ports:?2x 10/100/1000 Ethernet
  • PoE:?802.3af/at class 2 compliant
  • Additional Ports:?USB, RJ9 headset, AUX for EHS
  • Bluetooth:?ver. 3.0, up to 30 ft range
    • Supported Protocols: EDR Class 1, HFP, PBAP
  • Display:?5? backlit, 24-bit color
  • Resolution:?800x480 pixels, WVGA
  • Speakerphone:?full duplex
  • Audio Codecs:?G.711a/?-law, G.722, G.729a, iLBC, iSAC
  • Voice Quality:?wideband
  • Echo Cancellation:?yes
  • QoS:?yes
  • Wall Mountable:?optional, requires kit
  • Expandable:?yes
    • compatible with the 8800 series module

Cisco IP Phone 8851 Package Contents

Note: It does not include an AC adapter.

  • Cisco CP-8851-K9 phone
  • Handset and cord
  • Dual-position foot stand
  • Network cable
  • Quick start guide

If interested in this product, you can visit the datasheet for more information.

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Shipping and Delivery Policy

Talinda express has partnered with various courier companies, to ensure that your orders are delivered securely and on time.

Where do we deliver?
We currently deliver all over Kenya, for deliveries out of Kenya, please contact our customer service.
Door to door deliveries are available for some areas. For other areas, delivery will be to the nearest courier office at your selected location.
We shall deliver to the location you selected on the delivery address part on account registration. Ensure you have selected the most accurate neighborhood description.

Delivery Timelines
The delivery time starts from the day you place your order and payment confirmed to the day one of our delivery associates makes a first attempt to deliver to you or notify you on your package arrival at the courier offices.

  • We shall deliver all stock items on “the next business day” after your order.
  • Business days are from Monday to Saturday, and do not include Sundays or public holidays.
  • Orders can be made anytime of the day and on any day.
  • Customer care is available on phone call from 8.00am to 5.00pm on all business days.
  • For contacts out of working hours, we shall be available on Email, SMS or Whatsapp

Delivery timelines are calculated and the estimates shipping timeline is communicated to you through Email, WhatsApp or SMS. This may include tracking numbers from our logistics partners.

In the case delivery is to your nearest courier, or logistics partner, a notification will be sent for pick-up when your items are ready for pick up.

How much does delivery cost?
Delivery cost for Kenya is;

  • 400 for all orders below Ksh. 10,000.00 within Nairobi
  • Free for all orders above Ksh. 10,000 within Nairobi
  • 500 for all orders below Ksh. 50,000 outside of Nairobi
  • Free for all orders above Ksh. 50,000 countrywide

Delivery costs outside Kenya will be priced at point of order. If you are in another country, please reach out to our customer service for assistance.

Packaging multiple orders?Multiple orders can be combined into the same package to reduce cost and number of packages shipped to a customer.

How to track your orders status
Orders status can be tracked using the order numbers provided once a purchase is completed. A link is provided where the buyer can view the progression of the order from the moment the order is placed, processed, dispatched, and shipped to deliver. Any issues can also be viewed. See below box for quick reference and definition of the key order status terminologies.

Key Relevant Order Status Terminologies

Term Meaning
Order pending Payment successful and pending processing
Ready to ship to Hub Applies to Dropship order items – Vendor has confirmed the items is in stock and ready to ship to the Courier Hub
Order Cancelled The order has been canceled for various reasons like fraudulent cases, customer requests, goods out of stock
Order Payment Failed Failed- Order payment has been placed but payment has failed thus whole order is terminated
Order packing items being packed for dispatch
Ready to ship Packing has been completed and the item is ready for dispatch to ship
Shipped out for delivery and now on transit for delivery to the Customer(buyer)
Delivered Order has been delivered to the customer and Proof of Delivery (P.O.D) details is available on the tracking system.
Item is cancelled Out of stock- The customer placed an order but was cancelled because the Dropship vendor couldn’t fulfil the item as it was out of Stock. Talinda Xpress Customer Support will advise the Buyers accordingly.
Item Returned to Vendor The item is returned due to different reasons like wrong item delivered, wrong colour
Returned at the Hub The item has been returned by the customer and it’s at the Courier hubs or collection centre
Returned to the Warehouse The item has been returned and it’s at the warehouse
Return item collected The items returned by the customer has been picked up from the Hub by the vendor
Delivery Attempt Failed The customer is not available to receive the item

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