Talinda's Professional Services Portfolio

Talinda's Professional Services Portfolio

At Talinda East Africa, we recognize that your IT infrastructure serves as the backbone of your business operations. It's the engine that keeps everything running smoothly, and we're dedicated to ensuring that it functions at its best.

That's why we're thrilled to introduce you to our array of services designed to optimize your IT solution experience.

  1. Customized Annual Maintenance Plans: Tailored to your specific needs, our service level agreement maintenance plans offer a choice of incident resolution levels, ensuring prompt and effective support whenever you need it.

  2. Preventive Maintenance Plan: Stay ahead of potential issues with our advanced preventive maintenance service. Our team keeps a watchful eye on your systems, proactively identifying and addressing any issues before they impact your business.

  3. Reliable Warranty and Adhoc Repair Plans: With Talinda, you can rest assured knowing your hardware is covered by reliable warranty and repair plans. Minimize downtime and keep your business running smoothly with our prompt adhoc repair services.

  4. Comprehensive CarePreventive maintenance, Ad hoc support, System software upgrades and updates  for your IT equipment and a 24 hour hotline. 

Additional Benefits

  • Advisory Services: Our expert team can remotely address your ICT challenges in no time.

  • Quarterly Analysis and Reporting: Stay informed with regular status updates on your network and services.

  • Consultation Every 90 Days: Service Level Agreements (SLAs) play a crucial role in minimizing downtime, and we ensure regular consultations to keep everything on track.

Why Choose Talinda?

  • Experience: With over 15 years in the industry, Talinda brings a wealth of experience to the table.

  • Trained Technicians: Our technicians are vendor-trained and highly experienced, ensuring top-notch service.

  • International Network: We have experience working not only in Nairobi but also in various countries across Africa.

Whether you're a startup or a thriving enterprise, our team is committed to providing the support you need to run your operations efficiently. With Talinda, you can focus on your core business while we take care of your ICT needs.

Contact Us Today

Ready to learn more about how Talinda can support you throughout the lifecycle of your ICT solutions? Get in touch with us today to discover the difference our comprehensive IT services can make for your business.