Polycom VVX 201 IP Phone, Skype for Business Edition - 2200-40450-019

Polycom VVX 201 Business Media Phone for Skype for Business Get a Polycom VVX 201 IP phone that's ready to go with your Microsoft Office 365 or Skype for Business deployment. When part of your Skype for Business unified communications platform, the VVX 201 gives you an always-on handset option...


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Polycom VVX 201 Business Media Phone for Skype for Business

Get a Polycom VVX 201 IP phone that's ready to go with your Microsoft Office 365 or Skype for Business deployment. When part of your Skype for Business unified communications platform, the VVX 201 gives you an always-on handset option with beautiful audio, making your collaboration stronger. The phone has a 132 x 64 pixel monochrome backlit LCD display with two-line keys and four soft keys for contextual actions. VVX 201 supports Better Together over Ethernet (BToE) with your Skype for Business system.

Hardware features

Hookswitch: Holds the handset and end calls.
Line keys: Enable you to select a phone line, view calls on a line, or quickly call a favorite contact.
Speaker: Provides ringer and speakerphone audio output.
Dialpad keys: Enable you to enter numbers, letters, and special characters. You can also use the dial pad keys to select
menu items that have index numbers.
Microphone: Transmits audio to other phones.
Volume keys: Adjust the volume of the handset, headset, speaker, and ringer.
Mute key: Mutes local audio during calls and conferences.
Speakerphone Key: Enables you to place and receive calls using the speakerphone.
Headset key: Enables you to place and receive calls through a headset.
Security slot (on the side): Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop.
Navigation keys / Select key: Scrolls through information or options displayed on the phone's screen. Selects a field of displayed data.
Soft keys: Enable you to select context-sensitive keys that display along the bottom of the screen.
Home key: Displays the Home screen from other screens, and displays the Lines and Calls screen from the Home screen.
Screen: This shows a 2.5-inch (6.35 cm) diagonal screen with a backlight that enables you to view menus and data.
Message Waiting Indicator: Flashes red to indicate when you have new messages.

On VVX 201 series phones, only a contact's presence status is displayed on the Lines screen. You can view your contact's activity description in the Contact Information screen.

View the Skype for Business Contacts' Information

You can view contact information for each of your Skype for Business contacts. From the contact card, you can place a call to one of the available numbers for your contact or place a call directly to a contact's voicemail. You can view the following detailed information in the contact card, if available:

  • Name
  • Presence Status
  • Organization
  • Email address
  • Work number
  • Mobile number
  • Home number
  • Voicemail

If you are interested in this product, do take a look at the datasheet for more information. For more products in a similar category, visit this link.

Shipping and Delivery Policy

Talinda express has partnered with various courier companies, to ensure that your orders are delivered securely and on time.

Where do we deliver?
We currently deliver all over Kenya, for deliveries out of Kenya, please contact our customer service.
Door to door deliveries are available for some areas. For other areas, delivery will be to the nearest courier office at your selected location.
We shall deliver to the location you selected on the delivery address part on account registration. Ensure you have selected the most accurate neighborhood description.

Delivery Timelines
The delivery time starts from the day you place your order and payment confirmed to the day one of our delivery associates makes a first attempt to deliver to you or notify you on your package arrival at the courier offices.

  • We shall deliver all stock items on “the next business day” after your order.
  • Business days are from Monday to Saturday, and do not include Sundays or public holidays.
  • Orders can be made anytime of the day and on any day.
  • Customer care is available on phone call from 8.00am to 5.00pm on all business days.
  • For contacts out of working hours, we shall be available on Email, SMS or Whatsapp

Delivery timelines are calculated and the estimates shipping timeline is communicated to you through Email, WhatsApp or SMS. This may include tracking numbers from our logistics partners.

In the case delivery is to your nearest courier, or logistics partner, a notification will be sent for pick-up when your items are ready for pick up.

How much does delivery cost?
Delivery cost for Kenya is;

  • 400 for all orders below Ksh. 10,000.00 within Nairobi
  • Free for all orders above Ksh. 10,000 within Nairobi
  • 500 for all orders below Ksh. 50,000 outside of Nairobi
  • Free for all orders above Ksh. 50,000 countrywide

Delivery costs outside Kenya will be priced at point of order. If you are in another country, please reach out to our customer service for assistance.

Packaging multiple orders?Multiple orders can be combined into the same package to reduce cost and number of packages shipped to a customer.

How to track your orders status
Orders status can be tracked using the order numbers provided once a purchase is completed. A link is provided where the buyer can view the progression of the order from the moment the order is placed, processed, dispatched, and shipped to deliver. Any issues can also be viewed. See below box for quick reference and definition of the key order status terminologies.

Key Relevant Order Status Terminologies

Term Meaning
Order pending Payment successful and pending processing
Ready to ship to Hub Applies to Dropship order items – Vendor has confirmed the items is in stock and ready to ship to the Courier Hub
Order Cancelled The order has been canceled for various reasons like fraudulent cases, customer requests, goods out of stock
Order Payment Failed Failed- Order payment has been placed but payment has failed thus whole order is terminated
Order packing items being packed for dispatch
Ready to ship Packing has been completed and the item is ready for dispatch to ship
Shipped out for delivery and now on transit for delivery to the Customer(buyer)
Delivered Order has been delivered to the customer and Proof of Delivery (P.O.D) details is available on the tracking system.
Item is cancelled Out of stock- The customer placed an order but was cancelled because the Dropship vendor couldn’t fulfil the item as it was out of Stock. Talinda Xpress Customer Support will advise the Buyers accordingly.
Item Returned to Vendor The item is returned due to different reasons like wrong item delivered, wrong colour
Returned at the Hub The item has been returned by the customer and it’s at the Courier hubs or collection centre
Returned to the Warehouse The item has been returned and it’s at the warehouse
Return item collected The items returned by the customer has been picked up from the Hub by the vendor
Delivery Attempt Failed The customer is not available to receive the item

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